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PROPANE 03/15/22 10:21:31 AM
| While selling LP gas to you and offering price programs, payment plans and service to you is very important to us, the NUMBER ONE thing that we feel must be in place with every sale is CUSTOMER SAFETY!
- Some people have a better sense of smell than others.
- Some elderly people are unable to detect the odorant in gas.
- On rare occasions, some people are unable to smell certain odors.
- Colds, allergies, and sinus congestion can all affect your sense of smell.
- Tobacco smoke or strong cooking odors can cover up other odors, too - remember that the use of tobacco, alcohol, or drugs may also affect your sense of smell.
- Be alert to the odor of propane gas whenever you're working around an appliance or wherever propane is stored or used.
- Before lighting a propane gas appliance, such as a furnace, space heater, or water heater, SNIFF all around the area. Be sure to sniff at floor level, because propane gas is heavier than air and may temporarily settle near the floor. IF YOU SMELL GAS, DON'T LIGHT THE APPLIANCE, turn off the gas to the appliances and call us from another location.
*** IMPORTANT *** IT IS THE POLICY OF CONSUMERS COOPERATIVE SOCIETY THAT IF A CUSTOMERS TANK GOES EMPTY, WE WILL ADHERE TO THE FOLLOWING: (1) THE CUSTOMER MUST BE HOME OR LEAVE THE HOUSE UNLOCKED, BEFORE ANY LP GAS WILL BE PUT IN THEIR TANK. (2) WE MUST PERFORM A LEAK CHECK OF THEIR ENTIRE LP GAS SYSTEM. (3) WE MUST RELIGHT THE PILOTS, NOT THE CUSTOMER! Under certain circumstances, propane gas may lose the distinctive odor that was added. This is sometimes called "ODOR FADE", and it can occur both in new steel containers when first placed into service and in used steel containers left open to the atmosphere for a long time. For example, air, water, or rust in a propane tank may weaken the gas odor through a chemical process called OXIDATION. This can occur in any size container but is most likely to occur in small containers, or cylinders, especially if the valves were left open to the atmosphere after the container was emptied. Therefore, you should keep the service valve closed when the cylinder is empty or not connected for use. In addition, you should install a cylinder valve plug. This will help prevent air and moisture from entering the cylinder.
- Be sure you and all members of your household are familiar with the distinctive odor of propane gas. Next time your delivery person comes out, ask to smell the gas in your tank.
- If you think the odor of your propane gas is weak,or if your sense of smell is impaired, call us! We'll send a service technician out to verify the odor of the propane gas in your tank. Also, if your sense of smell is impaired, consider installing an electronic gas detector in your home.
- If your new propane gas tank or cylinder contains gas but hasn't benn filled for several months, ask us to check the odor.
- NEVER tamper with, apply force to, or use tools on the gas control system if the control knob won't operate by hand, the control unit must be replaced by a trained gas service technician.
- Propane gas leaking from buried gas lines may lose its odor as it passes through the ground. WHENEVER YOU SUSPECT A LEAK - even if you don't smell the odor of LP gas - PLEASE call us and we'll be glad to check it out!
- Water can damage the internal safety mechanism in the gas control and may create a hazardous condition. If your gas control has gotten wet, for example - as a result of flooding, it MUST be replaced immediately by a trained service technician.
YOUR SAFETY IS OUR BUSINESS! We can make your purchase of propane easier and more affordable with our innovative payment options. We offer summerfill discounts, budget payment plans, prepayment plans, electronic payment (EFT), and of course a cash discount is available. Credit cards are accepted as well! As we enter the new millennium let Consumers Cooperative Society be YOUR supplier of clean burning, efficient LP Gas.
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